Coming soon
Every email answered.
mako.support turns the email your business receives into tickets, answered in one place, with AI that sorts, filters spam and drafts replies for you to send.
What mako.support is
Turns a business's email into tickets, answered in one place, with AI drafts for you to send.
Email becomes tickets
Keep your own address. Messages arrive as tickets, so none get lost in a mailbox nobody checks.
Sorted for you
Spam is filtered out and the rest is sorted by what it needs.
You decide what is sent
AI drafts a reply. A person reads it, edits it and sends it.
The apps
First
- InboxYour support address, as a list of tickets.
- FilterKeeps spam and junk out of the inbox.
- TriageSorts each ticket by what it is and how urgent.
- DeskWhere your team answers, one ticket at a time.
- DraftsAI drafts a reply for you to check and send.
- PassthroughSends mail that is not a ticket on to where it belongs.
Later
- Follow-upsReminds you when a customer is waiting.
- ContactsEveryone who has written, and their history.
- AnswersSaved answers to common questions.
- PulseHow quickly you answer, and how customers feel.
- SpendWhat the AI costs you, ticket by ticket.
- OutreachWrite first to the customers who need it.
- StatusTell customers when something is down.
One account and one sign-in work across every Mako app.
Pricing
Pricing coming soon
Plans and prices for mako.support will be listed here before anyone is asked to pay. To hear when they open, write to support@mako.design.
Questions
Write to us and we will answer.